The duties that must be included in the CAC Coordinator* job description(s) include:

Program Promotion
▪ Ensure all resource materials remain current.
▪ Hold information and open house events.
▪ Display CAC materials at community events.
▪ Connect with local organizations regarding learning needs and build relationships with stakeholders.
▪ Communicate information regarding local organizations’ needs to the CAC Director and/or refer directly to college departments.
▪ Arrange promotion of CAC programs through social media when appropriate.
▪ Work with CAC staff** to prepare and implement a promotion plan for community-based programs being offered at the Centre.

Student Support
▪ Provide information on programs and courses, and answer inquiries from all prospective and current students.
▪ Assist learners with career and education planning.
▪ Help learners find prerequisite courses.
▪ Provide preliminary screening of all prospective students to direct them to the most relevant program, support or service and follow up with support as needed.
▪ Assist students with application, registration and assessment.
▪ Help students with information about financial aid, grants and scholarships.
▪ Refer to college departments.
▪ Invigilate/proctor examinations for area residents.
▪ Refer to other agencies.
▪ Maintain student confidentiality. Complete student information details in a CALP database.

 

Administration
▪ Provide reports to the Post-secondary Committee. Support the Post-secondary Committee meeting arrangements, minutes etc.
▪ Provide appropriate management of mail, courier services, files, correspondence, confidential documents and student information.
▪ Record student inquiries for quarterly reports.
▪ Ensure terms of the partnership agreement with CAC have been followed including financial, safety and community needs reporting.
▪ Arrange room bookings and building access.

Program Support
▪ Ensure timely distribution of applicant admission and assessment information.
▪ Manage a current schedule of all video-conference and online courses, including room assignments.
▪ Liaise with CAC staff on matters about programs and students.
▪ Maintain student records and program information as per FOIP.
▪ Orient students and instructors to facilities and equipment, including general health and safety requirements for CAC programs taking place in the learning centre.
▪ Maintain equipment and troubleshoot technical issues.
▪ Administer CAC learner surveys and enter summary information into a Google Form.
▪ Determine classroom setup to facilitate learning activities for CAC programs taking place in the learning centre.

Engaging with CAC
▪ Work with CAC staff and communicate information about activities within the Centre.
▪ Respond to requests from CAC staff or joint venture colleges regarding program support or promotion.
▪ Inform CAC staff of community events and other items of interest in their area.
▪ Attend CAC training sessions and meetings.
▪ Ensure that all CAC-requested reports are submitted and the Operational Guidelines are followed.

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*the person hired by the CALP to perform the duties under the MOA with CAC is referred to as the CAC Coordinator.

** Persons working for CAC directly (ED, Financial Co-coordinator, Promotions Recruiter etc.) are referred to as CAC staff.